MC
Marcus C
1 reviews | Active since Jan 2012
30 Oct 2015, 17:01
Fault logged but NO one knows what is going on.
On 29 Oct 2015 there was a general call log. After 24 hours I logged another call. Called the call centre again and still they have no ETA or feedback on what is wrong. Why do we as the consumer need to pay for this **** service.
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Replies (1)
Telkom's replyOfficial
30 Oct 2015, 17:37Hello MarcusCR,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162743.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162743.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply30 Oct 2015, 17:37
Official
Hello MarcusCR,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162743.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162743.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media