1 reviews | Active since May 2016

15 Aug 2016, 07:44

Fault has not been resolved for nearly 6 weeks.

<p>Firstly, my line ( ********** ) has been dead for nearly 4 weeks. My landline does NOT work, and my internet connection does not get higher than 1mbps (I have a 10mbps line), and I am experiencing an intermittent connection.</p> <p>I have had numerous technicians at my house, one even managed to break one of my security cameras, and just left without acknowledging it. Right now, I need a new cable, as the cable is faulty. I have been told that the 'cable guys' will contact me, yet I have not been contacted. </p> <p>Telkom, please can I have someone come to my house and lay a new cable, as I am paying for a service that is not being given to me. </p> <p>I will continue to call Telkom, I will continue to have call centre people lie to me, and it will continue to make the problem even bigger. </p> <p>Please, I need my service restored. </p> <p> </p> <p>Regards, </p> <p> </p> <p>Conor Young</p>

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