Fault closed No attendance - 2weeks no service

I have been without a landline and ADSL for the past 2 weeks. Last week I reported the fault to Telkom thinking the isssue was just an 'area network issue.' I was advised last week wednesday a technician would be dispatched or be in contact. I arranged for a person on my property yet nobody arrived. I followed up daily only to be told a technician would be sent out. No technician to date.<br> I was then informed on friday after I had to call into the call center that lines in my area are repaired but issues rests with my line and a technician would be sent out. No technician arrived. I received an sms later the day that the fault logged had been closed and 'should I experience further issues I should report another fault' - NOTHING HAS BEEN DONE SO WHY CLOSE THE FAULT. Code: 31ATK290316<br> How many times do I need to report a fault?<br> Let me just say, I am unable to work from home on a system I pay for monthly and it appears my current service provider just does not care - however come month end I am certain it is expected for me to pay a full month's rental? With no service? I have the line only for your ADSL yet I have no internet and you fail to assist.<br> I am not happy at all!!!