Fault ADSL / VPN for 2 months ... no response

<p>The ADSL Line ( ********** 109) and therefore the VPN link has had a fluctuating latency of 3 ********** ms for the last couple of months. This keeps rendering our business operations useless.<br />We have reported and escalated this countless times. <br />The last escalation number we had been given is AI ********** by Yaized of the social media team.</p> <p>It is getting to the stage where we are seeking legal advice for the loss of business we have suffered due to the lack of service provided for which we pay.</p>