fault 640ctz070216 businessline down

we had a fault fixed here some weeks back 631cwk140116 . on friday feb 5 it reoccurred and on mon feb 8 we reported this new 2nd fault 640ctz070216 line down on business tel ***. despite ca<br> ling ***and lengthy social media appeals on telkom fbook NOTHING has been dne 10 days later.<br> <br> we are an musical instruments online shop with no walk in customers so our line and internet is what we depend on . thus we have had serious loss of income. <br> we pay extra for a business line to safeguard and get priority svice., so we are told by telkom. apprently that no longer applies given the neglect here showed by telkom to business. <br> should a technician not have come to our premises by end of friday we will proceed to file case with our attorney for loss of business due to neglect of services . its time telkom appeared in court, whatever it takes, for their shoddy service to all concerned. you have our cell no . filed with this report