Fault : 282cwz011216 - Service Id - ***

<p>I reported the fault with my line on Thursday the 1st December, its been a week already and my line still not sorted.On Saturday 3 December at 9:30 an Telkom technician came out and check my line etc and said it all looks fine and the problem is at the Telkom exchange, he then called a guy Kenneth or Kevin at the Salt River exchange to sort it out, the guy said he should sms him all the details and he will get it done. Nothing happened Saturday, Sunday and Monday. I then proceeded to call you your call centre from my cell phone at about 4:30 to find out what's happening, i spoke to guy called Thabang and he said he will get the engineer to call me which no one did. Yesterday the 6th December at about 4:30 another Telkom technician came to my door, i asked him what his doing there he said his coming to check out the fault with my phone line, i told someone already came out Saturday and mentioned that the fault is at the exchange and he said he would report it again to the engineer at the exchange and get the engineer to call me back. I then called telkom again and spoke to Monthusetsi and he said the fault was handed over to another engineer.WHEN IS MY LINE GETTING SORTED because this is costing me a hell of alot of money, cell phone calls to your call centre, i have used almost 2 gigs of data when i would been using wifi when i get home and a **** load of my time</p> <p> </p>