AF
Andrea F

1 reviews | Active since Feb 2018

16 Feb 2018, 19:06

Fault 192CRK110218

I have been waiting for a respons on this fault for a week now and no one has come back to me. I have been Phoning EVERY night holding on for nothing less than an hour before I get trough to someone trying to get them to repair my line. I will not advice people to use telkom ever for wifi. This is the second time telkom is doing this to me in less than a year and it is just unacceptable.

0
Replies (2)
Telkom
Telkom's reply18 Mar 2018, 07:19
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply01 Apr 2018, 09:13
Official

Good morning Andrea

Sorry to bother, I doubled checked your fault was cleared as resolved please advise if the problem still exists?

Thanks in advance

Regards

Jawaad

HelloPeter Team

Best regards,