Fault

I reported a fault to TELKOM call centre, 4 weeks ago16/02/2015, reported it again 1 week later, then this week 10/03/ 2015, and still not one person has responded to this call, sent 40 SMS to their self-help service exactly what it says self-help because there is no help there, think someone had a brain wave when they came up with that one IDIOT. Then you have to deal with *********** staff at the call centre, that after waiting for 20 min actually **** their pants because they actually answered a call and put the phone down in your ear, then you talk to the ones that are friendly and assure you that the call will be attended to TELKOM training centre 1 point for that, shame Telkom then you put those asses out on corners to promote fast internet, wonder why you not doing so good. ***