RC
Robi C

1 reviews | Active since Sept 2011

17 Feb 2015, 16:32

Fault 150CRK020215

My fault has been reported at the beginning of February and still nothing been done about it. <br> Worst is you cannot get through to any Telkom support numbers at all. I have been on hold for days and for long periods at a time costing me money as I am calling from my mobile phone. Only to hear that they are receiving high call volumes. <br> Well Telkom I want to know if I am going to be reimbursed for my loss of time and money as we work from these premises and currently none of my staff are able to work efficiently due to no connection and telephone lines. It is also costing me a fortune in now having to purchase mobile data so that we can have some form of temp connection for each pc in our offices.<br> <br> completely unacceptable. I wish that I had an alternative right now and did not have to deal with Telkom at all any more.

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Replies (1)
Telkom
Telkom's reply18 Feb 2015, 09:39
Official
Hello Robican,

Thank you for your post. Apologies for all inconveniences caused.

Kindly note that we have escalated this matter to our Technical Team for further assistance. Feedback will follow Ref: SM90045

Kind Regards
Tebogo Nash
Telkom Social Media

Best regards,