1 reviews | Active since Jul 2011
FAT JOKE - STILL NOT RESOLVED
STILL NOT RESOLVED!!!!!<br> <br> I had a cellphone contract through Telkom (biggest mistake ever). The contract ended on 30 Nov 2015. On 12 October 2015, I submitted Cancellation Forms in order to ensure that the contact was in fact cancelled. Guess what...to date, it has still not been cancelled and I am now being charged out of contract rates.<br> <br> Every single dealing with Telkom is a stuff up. Be it a Landline, ADSL or Cell Phone. You continually have to go back to check on everything otherwise it just isn't done. How do people keep their jobs when they are SO ***********!!!!!<br> <br> I even have a Reference Number (***6) which apparently, proves NOTHING. It STILL hasn't been cancelled, over 2 months later.<br> Add a new Telkom Report<br> Inappropriate report? <br> Back<br> SUPPLIER'S RESPONSE Telkom Time and Date 14:30:39 | Thu 17 Dec 15<br> Hello vallibee,<br> <br> Thank you for making contact with us. We apologise for the frustrations you have experienced.<br> <br> This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.<br> <br> Should you need to contact us for any further questions please contact us via Email: [Email Removed]<br> <br> <br> Your reference number is: SM179167
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Regards
Keagan
Telkom Social Media Team
