Fastest response ever from Telkom - 792CWK200217

<p>Hi to All,</p> <p>Our phone line and internet connection were down since 20 Feb 17 ********** We went to the Telkom store at Cape Gate to report it the next day as the previous day my airtime was used up because I tried phoning after 5pm and I had to wait in the queue too long. I also reported it at MWeb to also log a call. A technician came out on Wednesday and installed the fibre line which was supposed to have been done long time ago. </p> <p>In short, previously I had endless problems with Telkom and their turnaround time. This time around everything seemed so much better. Even the calls made to 10210 was answered so much quicker. Something has changed. New management perhaps or new intervention ? This kind of service is what we need in SA especially in the service industry.</p> <p> </p> <p>I am super happy and chaffed with Telkom. Thanks a million.</p>