1 reviews | Active since Jun 2016
Fast promises but slow LTE,im not happy to pay for poor service
<p>I purchased and LTE router and 100gig for R999 contract from Telkom,however before i purchased i had asked the salesperson to please come a do a due dilligence at my house as speed was going to be important and that the quality would be better than my current supplier.</p> <p>They did come out and we reached an average of 28 mbps which was good for me.</p> <p>I then signed up but in the past 3 months have had less than 8mps which was not enough speed for me i dont even use up my full 100gigs, i called Telkom last week they called me back to say that technician will come out to investigate but im still waiting,im not happy to pay for such poor service.</p> <p>Think twice to use Telkom LTE.</p> <p> </p>
Good day george-simitopoulos
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
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Moenieb.
Telkom Social Media Team.
Good day george-simitopoulos
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Still havent heard from yousince your rep****.
Shocking service ,will be referring this to Consumer council.
Still havent heard from yousince your rep****.
Shocking service ,will be referring this to Consumer council.
Got a call from Telkom last week they mentioned that they were going to call me back immediately to arrange a date for enigineers to test im still waiting come on guys im paying R1000 for 100gigs because of your slow speeds i have used only 12gigs for the month im losing money Telkom a true ripoff cancel immediately and refund me my money pro rata that was used for the last few months.
Got a call from Telkom last week they mentioned that they were going to call me back immediately to arrange a date for enigineers to test im still waiting come on guys im paying R1000 for 100gigs because of your slow speeds i have used only 12gigs for the month im losing money Telkom a true ripoff cancel immediately and refund me my money pro rata that was used for the last few months.