Fast just got Faster - What a joke!

I logged a call with Telkom for my dead telephone on the 28th December 2015, immediately I received an sms with a fault number :<br> Following message sent to ***425: Dear Customer, Fault 266CWZ281215 has been created for Service ID ***387 Telkom will endeavor to resolve the problem ASAP. Please do not reply to this SMS Mon Dec 28 15:20:14 SAST 2015<br> <br> So the next day I got another sms:<br> <br> Following message sent to ***425: Dear Customer, This is a progress update from Telkom SA. Fault 266CWZ281215 for Service ID ***387. Your fault is in hand with our technical repair division. Please do not reply to this SMS. Telkom Tue Dec 29 13:15:20 SAST 2015<br> <br> Then I had to call them and ask them what is going on. So after a 42 minute on hold and terrible music, I was told sorry we are working on it and received another. <br> <br> Following message sent to ***425: Dear Customer, due to repeated cable incidents in your area, Telkom has decided to offer you an alternative solution. Details will be shared shortly. Telkom Tue Jan 05 13:16:38 SAST 2016<br> <br> So clearly since the 05th January until the 12th January 2016, faster has not gotten faster!! So what now?