Fasle Information

<p>Early this year I opened up a smart broadband contract with Telkom. Within the first month I tried to upgrade and was told someone would contact me - I missed the call and was told to reapply, which I did. Nobody contacted me.</p> <p>I then decided to speak to someone on the online chat and asked if I could upgrade and was told it would not be possible. </p> <p>I spoke to 2 people on the online chat and was told the same thing.</p> <p>I went to the Telkom branch in Clearwater to open a second contract - due to the fact that I could not upgrade, and was told that they allow upgrades within the first 3 months and I was on month 4. This is pathetic as I tried from month 2 but was provided with false info.</p> <p>I have been in communication with your Facebook team for over a week with no luck.</p> <p>Absolutely disgusted by your lack of service. </p>