CM
Cormac M
1 reviews | Active since Aug 2015
22 Sept 2015, 17:15
Fantastic service & pride in his work
I have to give credit to Mr. Christopher Mphela, from Telkom customer service. I was struggling to migrate from one package to another with Telkom. For a week I had no internet. And at least 6 phone calls did not sort the problem out. To be honest the service was very very bad and nobody could resolve a simple issue. <br> Finally Mr. Mphela, went above & beyond to make sure the issue was resolved. And stayed on the line until I was happy and the problem was fixed.<br> It is so refreshing to actually deal with someone who knows how to resolve a problem and has the respect in himself & others to care.<br> Well done Mr. Mphela.<br>
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Replies (1)Telkom's replyOfficial
22 Sept 2015, 18:07Hello cormacmcdermott,
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply22 Sept 2015, 18:07
Official
Hello cormacmcdermott,
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards
Igsaan
Telkom Social Media Team
