False, ************ advertising

<p>I received this message "Free data for you! Recharge with R30 or more anytime until 15/10/2016 and get 250MB for FREE. Ts & Cs apply.” The SMS was received on my Telkom line (which I use on my tablet for data) from + ********** ********** 42200 on 13 October 2016 and recharged with R30 on 14/10/2016 and waited to receive the free data. When I did not receive the data, I contacted the call centre but was told that the free data would be loaded after 24 hours. More than 24 hours later, I have yet to receive the data. I even pointed out that they would probably load it up because I had complained otherwise they just lure people to buy airtime and not deliver free gifts as promised and give only to those who complain.</p> <p> </p> <p>Previously I responded to the SMS " FREE data bundle exclusive for you! Buy 1GB FreeMe Boost bundle for only R99 and get additional 1GB absolutely FREE! The FreeMe Boost bundle comes with 1GB data bundle, 300 minutes to Telkom Mobile and Telkom landlines, 100 SMSes, and 500MB FREE for messaging and calls on WhatsApp, BBM and Viber valid for 31 days. Simply dial *180# to buy. Ts & Cs apply." received on 26 August 2016 from + ********** ********** 885898 received on 26 August 2016. I had a similar experience. When I did not get the free data, I called and only then it was loaded. When I called again a couple of days after purchasing another Freeme bundle as per advert, I was told the campaign had ended a long while ago.</p> <p> </p> <p>I hereby lodge a complaint against Telkom for false advertising in this case targeted towards individuals designed to lure us into buying airtime and boost their revenue by making false promises of data which are never delivered. Stop the dishonesty and fulfil your promises</p>