CS
Christal S

1 reviews | Active since Jun 2016

20 Aug 2018, 09:07

False Sales Info

Good day I recently was contacted on the 16/17 July to do my upgrade of which I was told included the 10 gig Promotional data offer which would last for 3 months only to find out that it actually ends the End July & that I dont qualify. I spoke to the Consultant who arranged my upgrade & he told me that all Freeme Contracts/upgrades should get the Promotion. my Reference number was ********** 4 the case I logged. Kindly assist in this matter as I have not received the Promotional data I was Offered as part of my Upgrade.

0
Replies (4)
Telkom
Telkom's reply23 Aug 2018, 14:09
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

CS
Christal S's update13 Sept 2018, 09:23
Reviewer Update
*** *** iD: ***
CS
Christal S's update09 Oct 2018, 14:47
Reviewer Update
how long do i have to wait for this to be resolved?
CS
Christal S's update10 Dec 2018, 11:45
Reviewer Update
I am still waiting?????