FALSE PROMISES SINCE FEBRUARY

OUR TELKOM PHONE LINES ARE NOT WORKING SINCE FEBRUARY, WHICH WE HAVE REPORTED ON NUMEROUS OCCASIONS . THE FIRST EXCUSE WAS THEY DID NOT KNOW HOW TO FIX IT BECAUSE WE ARE USING A SWITCHBOARD, BUT IT IS A TELKOM SWITCHBOARD. THE NEXT EXCUSE IS THAT THEY COULD NOT FIND OUR PREMISES BUT WE ARE ON THE MAIN ROAD SO HOW IS IT POSSIBLE. TELKOM ONLY PHONES TO OFFER NEW SERVICES BUT NOT CONCERNING THE FAULT WHICH WE HAVE SINCE FEBRUARY. WE GET REFERENCE NUMBERS THEN WHEN GIVEN TO THE CALL CENTRE AGENTS THEY TELL US THE FAULT HAS BEEN CLOSED BUT THE TWO LINES ARE STILL NOT WORKING. HOW DO WE RUN A BUSINESS THIS WAY... THESE ARE THE TWO LINES ***