False Promises

<p>#Badservice <br /> I am angry at telkom services <br />1st of all sales team called to say that they are moving my line to fibre from adsl, now i am getting charged extra cash amounting to R 1488 from R799 while i was promised nothing will change on my subscription and service<br />secondly i called to inquire a lady is telling i cant even open a dispute case there is nothing I can do or telkom can do about this , i need to go to police station see they help <br />a manager of billing told me sales did not include a discount on my account and i must again call sales <br />i dont how can i not get assistance from the very same people i opended an account with, do i really need to go to Police station to open a case about bad service from telkom how rude of her, they don['t even want to give me recording of the time they called me. to think i even moved my prepaid account to telkom.</p> <p>can i get assistance on this matter <br />my first call reference was thozama ********** </p> <p> </p>