1 reviews | Active since Apr 2010
We recently got a call from a telkom agent trying to sell us a 5gig contract which for our household is nothing, and not worth its money, so we inquired about their wifi bundles, where we were told about the 20 gig softcap.<br> <br> Well the agent sold us the product & we thought we had asked all the correct questions and confirm on multiple occasions what were the hidden costs, where she informed us that there were no hidden costs and that all the amounts are included in our monthly fee. Well, when we got our first bill the amount we were told we were going to pay tripled and now R1700 is going to be deducted from our account, which we cannot afford. So we wish to cancel, and found another service provider that is giving us a awesome deal on uncapped wifi. We just need telkom to put our line into the holding pool for them to take over the line. <br> <br> well upon speaking to 3 different telkom agents, we have been told 3 different stories. Third one telling us we going to pay penalties cause we cancelling before the contracts up... we haven't even been a customer a full month, and worst of, we haven't even signed any paper work stating that these are the t&C's and costs do you agree? Sowhat now
Best regards,
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.