False/Misleading Advertising Telkom mobile,

<p>Telkom called me and offered a 24 month cellular contract with Samsung J5 phone.The phone was couried on saturday 9 December ,but the battery bank promised on the deal was not included in the box,the Sim card given does not fit the phone as well.I called telkom 7 times ,everytime being sent to a different person,holding for 19 minutest times,still no help,one person promised that someone will call,but till today,no one has called,I still cannot use the sim card .I went into a Telkom store but they could still not help me they said i must call 081180</p>