dM
davey M

1 reviews | Active since Jul 2013

17 Aug 2016, 15:17

FALSE MARKETING, *********** stuff AND ARROGANT HELP DESK

<p>REFFERENCE: ********** 2</p> <p>EVENT TIME: SUNDAY 15:20- I responded to an sms saying i have been offered a deal of 1 gig data bundle at discounted rate of R25, Reply "YES". I did exactly that twice even, data never came so i called Pharoza lady by the Customer care who escaalated the matter to IT, only for them to give me a call the next day(monday) from IT to tell me the data did go through and it says on the system i have already used half of the FREE data overnight, which i found strange and impossible, at the time i had 346mb left. i told the guy to escalade the quiry cause i hadnt received no data, only to receive an email saying "Your case no ********** 2 @ Telkom Mobile is resolved.Who are you gonna call! This e-mail is subject to the Telkom SA SOC Ltd electronic communication legal notice, available at : http://www.telkom.co.za/TelkomEMa*******Notice.PDF ~~ and an SMS saying "Good day please be advised that we did not pick up your reply for the 1gb for R25 as a result the 1GB was not allocated. Telkom mobile. </p> <p>Now i ported from Vodacom with the expectation of great service and great offers with great people behind the Brand but clearly i was wrong. I pulling out all the numbers i ported and my business lines, i cant deal with *********** bunch of *****.</p>

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