1 reviews | Active since Jul 2016

16 Feb 2018, 09:38

False marketing

So I spoke to this lovely lady by the name of Janine I think and she was selling me a tablet that is on special and is R 149.00 however the normal price is usually 299.00 or 399.00 so she said.

I finally decide to grab the offer because it sounds like a great deal and how could you miss such an offer. After i get the deal i decided to go into the telkom website and check out my bargain and guess what? NO BARGAIN.

I really cannot believe that your staff would do such, I'm defeated.

Yesterday i had a bad customer experience with your call center and today i got **** too.

I need someone to call me and explain this.

0
Replies (1)
Telkom
Telkom's reply16 Mar 2018, 15:05
Official

Good day,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Mobile team.
Your reference number is AI***.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,