False marketing
So I spoke to this lovely lady by the name of Janine I think and she was selling me a tablet that is on special and is R 149.00 however the normal price is usually 299.00 or 399.00 so she said.
I finally decide to grab the offer because it sounds like a great deal and how could you miss such an offer. After i get the deal i decided to go into the telkom website and check out my bargain and guess what? NO BARGAIN.
I really cannot believe that your staff would do such, I'm defeated.
Yesterday i had a bad customer experience with your call center and today i got **** too.
I need someone to call me and explain this.
Good day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Good day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
