1 reviews | Active since Mar 2016
False Information to Make a Sale, No Feedback
<p>On Tuesday 7th of February 2017, Telkom came to our complex to tell us about fibre to our homes. A lady called Jade Lee Jasson told me about fibre and got me to sign up for a contract. This was all done outside our complex while standing on the grass on a plastic table.</p> <p> </p> <p>She did not tell me the terms of the contract and she did not tell me it was a 24 month contract. I was under the impression that it was a month-to-month contract. She also gave me false facts and information about the contract she was selling me - I only found this out after having signed up.</p> <p> </p> <p>During sign-up I emailed my ID copy to her personal email address per her request. I have sent her multiple follow-up emails with no response. I emailed her on the 7th, 8th, and twice on the 9th.</p> <p> </p> <p>I do not want to transfer my line to fibre 24 month contract, and I would like to remain on my current ADSL contract.</p> <p> </p> <p>Please can anybody assist.</p>
Yesterday I sent a message per your request yet have had no feedback at all.
This needs to be rectified ASAP.
Yesterday I sent a message per your request yet have had no feedback at all.
This needs to be rectified ASAP.
