False Information

Good day<br> <br> this complaint is with regards to bad customer service and telkom agents giving false information<br> <br> I took a 24 month contract smart plan 100 for 379pm. I was then told by a telkom service consultant that after 24 months. I Can stay on the same package buy my premuim will drop to R99 pm month to month only now to find out after 24 months I am now have been charge double amounts. I called in telkom mobile and was told there is nothing that can be done only solution is if i cancel all dealings with telkom. I would kindly like this matter resolved as I am not willing to pay for a bill of 571pm which i didnt ask for I am giving telkom any right to debit my account for 571pm for a smart plan 100 I would like this to be given urgent attention