False information

Good day I was assisted by thobile Ntuli he was very excited to assist me with an upgrade for my phone good day I was contacted by Thobile Ntuli suggesting I should upgrade to the s23 , and I would receive a tablet with the phone I have sent him numerous emails and he has not reposonded to one all I want to know is how do I get the tablet I was promised why is Telekom lying to people and *****ing their money