TR
Thato R
1 reviews | Active since Jul 2018
19 Jul 2018, 12:44
False information
Since the 10 July 2018 I have called telkom to assist my company with internet until today I've being told a technician will call me to reset my router.
I'm failing to run a company with internet down. I've spoken to serveral consultants by the name of abeeta,Gc and Nolwazi. Both consultants refuse to give me a reference of the call but promised a technician will call me now to fix the matter. It's now being 2 full weeks and NO one has called to assist.
How does a company run a business and send a false message to clients. I need this matter sorted immediately and the business is on hold now due to internet connection.
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
23 Jul 2018, 10:21Hi Thato
Thank you for bringing this matter to our attention.
Please send us a private message with your effected number fo ur team to best assist.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply23 Jul 2018, 10:21
Official
Hi Thato
Thank you for bringing this matter to our attention.
Please send us a private message with your effected number fo ur team to best assist.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
TR
Thato R's updateReviewer Update
31 Jul 2018, 08:57I had technician come through saying that the cables were cut , but they will bring someone to fix the cables however, we still waiting. ***.
TR
Thato R's update31 Jul 2018, 08:57
Reviewer Update
I had technician come through saying that the cables were cut , but they will bring someone to fix the cables however, we still waiting. ***.