False information

Placed an online contract order for the FreeMe unlimited data Iphone X 64G ... After a few minutes a male consultant phoned me taking me through the application i did online. He told me that he is going to ask me 5 questions that i have to answer honestly which i did ...and after the questions he told me that I have been approved and that i need to have an certain amount in my account for debit to go off before i receive the phone.

After having the amount needed in my account i received a message saying " Dear customer, Unfortunately your order has been declined during credit vetting . Regards Telkom Sales Team" but the sales consultant did not mention the credit vetting at all. He only told me that i have been approved and after the debit is taken i will receive delivery within 5-7 working days