False Information

I upgraded my contract a few weeks ago and got told i was going to receive 10GB for the first 3 months. I called in on the 23rd January and the agent i spoke to logged a complaint/query which the agent said it would take 72 hours to give feedback. I called in again on the 29th January and they said it has been escalated then would take 72 hours to give feedback. I then called again on the 1st February and they said they will escalate it and will take 72 hours to give feedback. I called in on the 5th February to find out what is happening then they said it will take 72 hours to give feedback. I then called on the 6th February to find out what is happening and they said they will escalate it. This is the worst service i have ever received. I will definitely not recommend using Telkom.