False information

<p>I upgraded on my contract i was informed that i will only be charged for the device if the sim card is activaed and not from the time i recieved the phone my account was debited with R3000 and x amount on the 25/05/2017 i was never informed that the full price for the device will be deducted, i have called Telkom several times to enquire and i was advised that the manager will call me back it is five days already and no one has contacted me yet </p> <p> </p> <p>This is my 8th contract with Telkom and i must say the service is disgusting and the customer service is very bad i have never recieved such bad service </p>