False hope
<p>I've been trying to port my number from MTN to Telkom for the past month. I've sent numerous smses to ********** 678. According to the Telkom website, you can port your number easily for free, without visiting the branch.. to this day I have yet to receive a call regarding my enquiry. I keep receiving msgs saying I've entered the incorrect SIM number . MTN SIM cards only have 10 digit SIM numbers. I have queried it with my service provider. Stop selling us dreams when you don't have the capacity to deal with users requesting to port to your network. </p>
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Replies (4)
Telkom's replyOfficial
07 Jun 2017, 11:14Hello nomfundo-thwala
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply07 Jun 2017, 11:14
Official
Hello nomfundo-thwala
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
12 Jun 2017, 11:23Hi
We are sorry for the inconvenience.
Please provide us with the number that needs to be ported, the ICCID number of the new sim card and alternative number for further assistance.
Regards
Thabiso
Telkom Social Media Team.
Best regards,
Telkom's reply12 Jun 2017, 11:23
Official
Hi
We are sorry for the inconvenience.
Please provide us with the number that needs to be ported, the ICCID number of the new sim card and alternative number for further assistance.
Regards
Thabiso
Telkom Social Media Team.
Best regards,
's updateReviewer Update
12 Oct 2017, 19:11Telkom is useless no one tried to contact me. Big business that can't handle service delivery. Full of empty promises
's update12 Oct 2017, 19:11
Reviewer Update
Telkom is useless no one tried to contact me. Big business that can't handle service delivery. Full of empty promises
's updateReviewer Update
06 Nov 2017, 17:39Still no reply from Telkom.
's update06 Nov 2017, 17:39
Reviewer Update
Still no reply from Telkom.