False feedback

<p>I app**** at telkom for 4mb uncapped fibre and they said 21 days as the area is fibre ready. Then suddenly they said after 15 days the building \ are is not fibre ready and install date is 29 July ok so then i asked them how long will adsl be if i take adsl they said 7 to 14 days so i took month to month adsl 4mb uncapped and they said after 6 days there are no infrastrcuture for adsl but i have a telephone line in my house and i had a 2mb adsl line a year ago which i used so there must be adsl and infrastructure, i even connected what they call a telephone bud which you test lines with and you can hear a tone on the line so its not disconnected i have an active line it must jsut be activated how can they give me this horrible feedback. And to make it worse unit nr 12 in our compleks has fibre installed so how can the area not be fibre ready? I hate complaining but come on moreleta park is a top are how can the service be so bad? My adsl order number was ********** 82 which was cancelled today by telkom why did they do this? And my fibre order is ********** 98 please if fibre is going to take lond check the adsl there must be a way this is impossible!!! I had adsl! Please telkom i never had issues whit you guys! ;(</p>