sB
shenaz B
1 reviews | Active since Jan 2015
11 Feb 2015, 12:07
FALSE FEEDBACK
As per previous report a technician came out to do repair. Looked at problem n told us that he had to go n check something relating to fault. 3 hours later I received SMS from Telkom stating THE PROBLEM HAS BEEN RESOLVED! HOW! The line hasn't been working since 28 Nov 2014. I then get message from Tekom acc to say I'm in arrears with acc. I have stopped debit orders going though. Why should I pay for line I cnt use! Telkom please resolve this problem asap! Please!
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Telkom's replyOfficial
11 Feb 2015, 13:45Hello luv2laf,
We would like to firstly apologise for the inconvenience.
Your query is now with our Technical support team for further assistance and feedback will follow.
Your reference number is SM81535.
Regards,
Didi Guma
Telkom Social Media Team
***
We would like to firstly apologise for the inconvenience.
Your query is now with our Technical support team for further assistance and feedback will follow.
Your reference number is SM81535.
Regards,
Didi Guma
Telkom Social Media Team
***
Best regards,
Telkom's reply11 Feb 2015, 13:45
Official
Hello luv2laf,
We would like to firstly apologise for the inconvenience.
Your query is now with our Technical support team for further assistance and feedback will follow.
Your reference number is SM81535.
Regards,
Didi Guma
Telkom Social Media Team
***
We would like to firstly apologise for the inconvenience.
Your query is now with our Technical support team for further assistance and feedback will follow.
Your reference number is SM81535.
Regards,
Didi Guma
Telkom Social Media Team
***
Best regards,