FALSE FAULT REPORT

On 09/06/2015 i received a call from a Telkom technician advising me that he would be coming out to check my ADSL line as per my request to change from a voice to ADSL line, (this was wired because my line was working 3 days after i logged the call). Even though i explained this to the technician he still insisted that they would need to check my modem, which i told him was my personal modem and not purchased from Telkom. None the less i supp**** the technician with the contact number of the person that would be home. The technician never came to my home, but later that day my line stopped working. I called the call center on the same day and was told that there was a fault logged on my line and that the technician would be back on the Wednesday. Needless to say on Wednesday the \fault"was not repaired and my line was still not working. I called *** (original call received) on Thursday and spoke to a technician who said i would get a call back from the operations manager with feedback - I never got that call. I called today (Friday) and was told there was no fault logged on my line and that a fault would be logged today. POOREST SERVICE EVER!!!!!! AND I WILL INFORM EVERYONE"""