FALSE ADVERTISING,HORRIBLE CUSTOMER SERVICE

Please anyone wanting to take a contract with telkom ,please read this and think twice before you do: I took a contract with Telkom on the 4th of January 2018 for a Note 8 that comes with a wireless charger and this was the main reason I took the contract in the first place.I was informed the chargers are not in stock and will be available in 2 weeks but alas its almost 5 months and debit orders started going off almost immediately but i still have no charger.I contacted the Telkom Eastgate manager Lebo who claimed to escalate the matter to the regional manager Gordon,I emailed both to ask them to resolve this issue but till this day not one has gotten back to me.I have called ,smsed,and emailed and I suppose they just dont care because I already am paying Telkom. If this is not enough I have a wifi-router as well with 20G day and 20G night and my data apparently automatically gets depleted according to a customer care consultant I spoke to after I realised my data was being used up even in my absence.She too said they will escalate the issue to the team leaders and get back to me this was August 2017 and yes you guessed right I am still waiting. Telkom has horrible customer service after you take a contract out with them and I would strongly advise anyone planning to do so to consider these prior before you end up in a similar situation.