False advertising, theft & incompetence

In the first week of July 2018 I went in to the Telkom Store in the Waterfall Mall in Rustenburg to apply for a new Double Data 30+30GB (60+60GB) LTE deal. The service I received from the lady at the Store was exceptional, no complaints there, but the real problem is with Telkom as a whole. They should be investigated for false advertising and theft as what the advertise and what you sign for on a contract is not what they seem to deliver.

As I mentioned, I app**** for the Double Data 30+30GB (60+60GB) LTE deal and was approved and all the necessary paperwork done. It is now the 3rd month that I am not receiving the advertised 60+60GB data allocation on my account. I have logged faults on previous occasions that were apparently resolved and I even received SMS's stating that my allocated data will be loaded in 72 business hours, needless to say I am still waiting.

Either Telkom need to sort out their issues or cancel my data contract due to contract breach from their side and refund me for proper service not provided.