False advertising or Pathetic Service ???

Item: Telkom
Rating: 2
Author: Colin C

I subscribed to Telkoms uncapped LTE service on 17th November and received an email to advise that my Bid was successful and that I would be contacted by a Telkom Agent. To date I have heard nothing despite complaining via various Telkom channels. My Telkom ADSL is so pathetic that I really need a solution fast. actually very fast. My ticket # is ***.<br> <br> Can Telkom get anything right????<br>

Helpful (0)

Replies (1)

Telkom's replyOfficial

09 Dec 2015, 15:42

Hello Colin Chapman,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176569.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Telkom's reply09 Dec 2015, 15:42

Official