MM
Michelle M
1 reviews | Active since Mar 2014
20 Apr 2015, 22:29
False advertising. No stock on Samsung S6
I've been waiting for my S6 edge since it was launched. None of the stores I have checked with have stock and keep failing on the promise to deliver. Where can I get stock? I even have an order number. I have sent email escalations as well but there simply is no responses. I have 4 contracts with Telkom and my bill reaches an average of R5000 a month. If I look at another SP then I will be taking all my accounts with. Pls help urgently.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
21 Apr 2015, 09:37Hello michellemoodley,
Thank you for taking our call.
As discussed, we have escalated this matter to the Northgate Store Manager and our Device Lifecycle Management Team for urgent assistance. Feedback will follow. Ref: SM105311
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for taking our call.
As discussed, we have escalated this matter to the Northgate Store Manager and our Device Lifecycle Management Team for urgent assistance. Feedback will follow. Ref: SM105311
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply21 Apr 2015, 09:37
Official
Hello michellemoodley,
Thank you for taking our call.
As discussed, we have escalated this matter to the Northgate Store Manager and our Device Lifecycle Management Team for urgent assistance. Feedback will follow. Ref: SM105311
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for taking our call.
As discussed, we have escalated this matter to the Northgate Store Manager and our Device Lifecycle Management Team for urgent assistance. Feedback will follow. Ref: SM105311
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media