1 reviews | Active since Sept 2013
FALSE ADVERTISING!!! NO STOCK???
Telkom has advertised a Dell Inspiron 3543 Core i5 laptop contract for R379pm on their website and catalogs but have no stock of this item for months!! I have dealt with their contact center and Gateway store and their service is appalling! Liaised with Manager Zodwa Mkhwa**** who just said the following :<br> <br> HI<br> <br> Unfortunately we are sold out on the Dell and will not be receiving any stock.<br> <br> Regards<br> Zodwa<br> <br> Why is the product still being advertised on the website and their catalogs if there is no stock???<br> <br> According to the Consumer Act, Persons are not permitted to make promotional offers with the intention of not fulfilling them,or fulfilling them in a manner other than as offered<br> <br> o Suppliers are not permitted to mislead consumers in respect of pricing, the nature,<br> properties, advantages or uses of goods or services advertised, if such goods or services<br> are not actually available for purchase or procurement in accordance with these standards.<br> o Suppliers are obliged to include limitations in respect of the availability of goods or services<br> when advertising such items, and honor such agreements. <br> <br> <br> Telkom needs to honor this deal and obtain this stock and assist me ASAP!!!
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
