False Advertising. Inconsistent Information.

<p>I have had my fair share of service related issues with Telkom, but this one takes the cake!!<br />I saw the advert on their website where Telkom internet sibscribers can include Showmax to their account and stream content with NO ADDITIONAL DATA. Kindly see the link below.<br /><br /></p> <p>I read their T's and C's which sends you to the Showmax website and has very little to do with Telkom! Their FAQ's give inconsistent information which left me even more confused.</p> <p> </p> <p>I contacted Telkom via their call centre, spoke to various individuals because I called numerous times. The first person said I would be given 100GB of data subject fair use policy for Showmax once I subscribe, and there will be no additional charges. Neither would my subscription use my monthly data which is 10GB day /10GB night. I thought it was fair, so I registered for the deal. When I called another agent to enquire if I would be able to view Showmax even if I had no monthly data(10GB/10GB) left, the agent told me that I would need data to access Showmax, but once I statrted to stream, I would use the data allocated for Showmax. The agent then told me that only 10GB is allocated for Showmax, and once that is depleted, anymore streaming would affect my monthly data. I was absolutely shocked! What can you stream with 10GB of data? Seriously! The advert in the link below does NOT say anything about 10GB at all. In fact, it alludes to the idea of ABSOLUTELY NO DATA COSTS. Even elaborrated by the phrase "TRUE STORY". </p> <p> </p> <p>I confirmed this once again when I spoke to Kadeeja - not sure of spelling - and she was adamant that I would only have 10GB for Showmax once I subscribed. I told her that this is not what was advertised, and neither is it what I was told by the first agent I spoke to. </p> <p> </p> <p>I would like to advise people to not subscribe to this deal if you are not uncapped. There are much better internet service providers who give you exactly what they advertise. No stories. I am extremely disappionted with this lie I was sold by Telkom, the inconsisted information given by poorly trained call centre agents and blatant FALSE ADVERTISING! I would like them to cancel my Showmax subscription because I was duped into signing up, and once my contract with them is up, I am moving to another service provider who actually delivers. Im reporting this to every single platform I can find. I would even sue because of how victimised I feel.<br /><br />Once again, please do not subscribe to this lie. 10GB of data to stream Showmax is absolutely nothing, it wont even last you three days if you enjoy watching series etc.</p> <p> </p> <p>For anyone interested in seeing how they advwertised this lie, just follow the link before they update it or completely remove it.</p> <p>https://secure.telkom.co.za/today/shop/plan/showmax/</p>