False advertising for products/specials

I am a current client with Telkom, and my contract is due for upgrade. Exactly 1month ago I did an application online to upgrade my contract, only to have it delivered to the wrong place. This was after repeating myself about a dozen of times. When I became aware of the situation I immediately cancelled the upgrade as it was not delivered to me.

Today I went into the store to process a new upgrade, only to stand in the line for 45minutes to be turned down by the consultant, her response was, the deal u want is only 2 day and we are out of stock(they only had sold 2 of the phones as per our conversation). She had told me if I want the contract I must now drive roughly about 85km to a store that has 1 in stock and that there is no guarantee that the device will be available. Telkom has a habbit of disappointing there customers. How do you have a sale with 2 device's available... you guys are wasting our valuable time. She further added that if I still interested in the device she can process the upgrade, but not at the price of the sale, it will be at the normal store price. as the price is only for 2days. I was at the store by 9am. I am truly upset with yellow as I have been through he'll and back with them. Just a piece of advice... please employ staff that know how to react with clients.