MN
Mthokozisi N
1 reviews | Active since Nov 2012
27 Feb 2015, 21:35
False Advertising (Disgusted)
I saw a Telkom data deal on the Telkom website, sim card that comes with 7.5GB anytime + 7.5GB night surfer for R249 and it clearly says this is a month to month contract, so I called Telkom and they told me to go to a Telkom shop. I went to a Telkom shop with all the required documents and after waiting for a long time cause of slow service the lady told me Telkom doesn't do month to month contract. This is really disgusting, why advertise something you don't have or do???
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Replies (1)Telkom's replyOfficial
28 Feb 2015, 09:12Hello AndyCuben,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92814 .
We apologise for any inconvenience caused.
Kind regards
Ebrahim Jappie
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92814 .
We apologise for any inconvenience caused.
Kind regards
Ebrahim Jappie
Telkom Social Media Team
Telkom's reply28 Feb 2015, 09:12
Official
Hello AndyCuben,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92814 .
We apologise for any inconvenience caused.
Kind regards
Ebrahim Jappie
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92814 .
We apologise for any inconvenience caused.
Kind regards
Ebrahim Jappie
Telkom Social Media Team
