False advertising and rude staff member Mcebisi Ntsimbi

I was at telkom Kokstad branch where I was dealt by Mcebisi Ntsimbi. The man is rude as they come. He's the manager at Kokstad branch. I app**** for the black Friday deal A33 samsung which comes with a free gift according to the ad. Also a consultant that dealt with me said I'd get a speaker with it. However today when I went to collect the phones, I was told no free gift, only for Huawei buyers. When I questioned why is that, Mcebisi Ntsimbi didn't even care to answer me and left me while I was still speaking. It's either telkom as a whole is false advertising or its telkom Kokstad branch. I need an answer here why is that? Why advertise something you're not providing?? Also why the rudeness from the staff by the name of Mcebisi Ntsimbi from kokstad branch