False advertising and no customer service

<p>Hi we app**** for your January adl uncapped special as R799 per month line rental and installation included. We only received our line installation in Feb and the modem which telkom didn't have in stock in we only received in March. it lasted a whole of 2 weeks when it had a fault we reported it and they took the modem back (17 March)... we only received the router on the 29 May after R900 was billed to our account every month and debited from our account on the 30th May my line was suspended due to me being behind in payment? which I can understand as the agent said we will be credited for the period the router was with telkom and instead we get overcharged on line rental, installation and usage for something that doesn't work.. if someone can please assist me as this has been with telkom form the 30th May and still not one bothers about us the clients.</p>