False advertising and information. Pls be careful

Good day Telkom tell why u bill people for cell phone contract but dont have stock to give to client, really ****ed of as i told your staff member if there no stock of this phone and colour i do not want the contract but she said there is, 2 weeks later still no phone but debit for something i do not have, got call today no stock of the phone i want, so now what, i want cancel and want my money today as you couldnt wait to take my money first place for something i do not even have, if i do not get respond today and my refund i will post to whatever place i can for false advertising and information and take this to consumer act as disgusting to take money if there no stock in first place