1 reviews | Active since May 2011
False advertising and incorrect information
I took out a contract with Telkom Direct at Canal Walk in August. When I took out the contract they had an \opening store special"";15/10/02 10:13;5;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;270702;952;15;5;0;0;0;0;5;NULL;NULL;NULL;15/10/01 8:29;15/10/02 6:41;Now my Favorite Ocean Basket;;Namasotho (35);;Not the biggest ocean basket in the world, but I can't help but feel more bang than most of the bigger ones like The Reds Mall. We have now been to this Ocean basket twice and let me tell you I'm not a fan of the mall at all. But the service is wonderful from Ocean Basket. We have now twice asked for amendments to be made to items and on both occasions it was a simple no problem with no extra charge. The staff are all friendly and make sure you have all you need without being overzealous. The staff also assist each other nicely, to make sure the customer is happy. On both occasions my order was taken by the person that walked us in, only to find the waitron whose section it is to take over and bring our drinks. Seamless, efficient, awsome and thank you are the words I would use. The staff also have some common sense, something that believe me or not is sometimes hard to find. Namasotho also did everything quickly, and correctly and made sure we had more than enough cold water as per request. Keep up the good work. I have one question, why do all ocean basket branches always bring three slices of bread when we are two people, would four not be better lol;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901961;720622;14;2;0;0;0;0;2;NULL;NULL;NULL;15/10/01 8:31;15/10/02 6:41;2nd time no delivery on SAME day items order;;;;I am not one to complain but now I am fed up. <br> This is the second time I have placed a SAME day order to my husband's business and netflorist has failed to meet this delivery. The first time was in the beginning of the year and now. If you are going to advertise a SAME day delivery then you need to deliver. Now, the address was a business, you should NOT be delivering after 5pm as most businesses are closing at that time. I made my husband wait at his empty business till 18:30 for a delivery that never arrived. So for an hour and a half he waited for a delivery that was meant to be a surprise. <br> I also phoned at 16:29 to check where it was and I was promised that his was the next delivery, so then why was it not delivered? This is the LAST time i use netflorist and I am going to make sure that this service is reported on social networks. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;132270;774118;6;2;0;1;0;0;2;NULL;NULL;NULL;15/10/02 8:43;15/10/02 6:45;STOP SPAMMING ME!!!;8,41E+12;Sales;***;OH MY GOSH!!!! I HAVE ASKED YOU GUYS MORE THAN ONCE TO STOP SENDING ME SPAM MESSAGES!!! I GET LIKE 10 A DAY!!! I DO NOT WANT A ****ING LOAN I NEVER DID AND I NEVER WILL!!! IF YOU DONT STOP SMS ME I WILL REPORT YOU TO THE NATIONAL CREDIT REGULATOR!!! STOP STOP STOP !!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;754074;353;5;2;0;1;0;0;2;NULL;NULL;NULL;15/10/02 8:19;15/10/02 6:48;I am annoyed my account is an arrears;;;***;Please can someone help me because i am so MAD. I have a debit order setup and the money came off my account : o FNB :-) R553.70 paid from cheq a/c..453.. @ Eft. Avail R1174. Ref.M-choice M-choice39. 26Sep 00:00Then for some reason it failed : Transaction failed. R553.70 unsuccessful payment to cheq a/c..453106.Ref.Unpaid. 26Sep 06:11. Now my multichoice account is disabled coz the payment was ''never made\So i phoned the call center they telling i must send a statement to prove i had money in my account which i had as show above. How is this now my problem to prove i had money like i am a suspect. i need this sorted out;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;339738;782893;13;2;0;0;0;0;2;NULL;NULL;NULL;15/10/02 8:23;15/10/02 6:52;Pathetic Service;7,11E+12;Service Centre;***;My vehicle broke down on Sunday night 26 July 2015. Roadside assistance picked up the vehicle and it was delivered to Reeds N1 on Monday 27 July 2015. Eventually after lots of follow up and excuses the vehicle was fitted with a new engine. I could however not collect my vehicle as they were waiting on certain parts and I were told that parts will only arrive in the country 7 December 2015 - when I expressed my dissatisfaction the parts mysteriously arrive and was fitted. So Wednesday 30 September after more than 2 months I was eventually able to go and collect my vehicle or so I hoped. When I however got to my vehicle there was a dent in the boot and not the Service Advisor or the Service Manager knew anything about it. Again I had to leave my vehicle there and how long I will have to wait this time only time will tell - late yesterday they have done nothing about it yet. I am so disappointed in GM - I was always a loyal GM supporter (my wife and 2 sons also drive GM products) but not anymore. Pathetic Service at its best. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;270702;893019;15;2;0;0;0;0;2;NULL;NULL;NULL;15/10/02 8:45;15/10/02 6:56;Food with no service will not keep your doors open;;;;I tried to make a booking for 18 people at Ed's Diner Centurion. Only to find that they supposedly don't take bookings,strange if you take that your other branch does!But I'm welkom to wait at the bar should they be busy.So you seriously expect me to wait with 18 people the get a seat, so we went to Burger Bistro and had a hell of a time.As I told the manager you either take a booking for 18 people that are ready to spend as we are celebrating or you lose the business, to which he responded that we are welkom to go somewhere else.I'm also not the only one that has a issue with this, a friend of mine waited 40min and then left, not the first and not the last to stop his support. This was for a business dinner, how bad do you think that felt? On a separate occasion I took a friend there from Delmas on his birthday, knowing that we could not make a booking.This was for 11 people and guess what, we ended up going to Burger Bistro because the place was full.You might not feel it immediately, but keep treating people like this and after the novelty wares off you might find your loyal customers that use to drive to garsfontein supporting neither of the two.O Burger Bistro take bookings...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;844901;624;4;2;0;1;0;0;2;NULL;NULL;NULL;15/10/02 8:40;15/10/02 6:58;Faulty Product: Samsung Galaxy S6 Edge;7,61E+12;Smartphone Department;***;In short:<br> Upgraded my smartphone at Vodacom.<br> 8 days later realized that phone loses 4G/LTE signal.<br> No APPS can be accessed, no Internet connection - not a \smart\"" phone at all.<br> Spoke to Vodacom"
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Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM151709
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Luleka
Telkom Social Media Team
