1 reviews | Active since Oct 2016

01 Jun 2017, 08:34

False advertising and billing issues

<p>I have two routers with Telkom and I have tried on numerous occasions to cancel them, no one gets back to me or they say they can't find the account to help me. I am so disgusted with Telkom. They tell me I will only be paying R149 a month, this month I got R963 taken off my account from Telkom!!! If this problem does not get sorted out immediately I will be taking this further and getting lawyers involved!! I will never recommend Telkom to anyone!! </p>

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Replies (1)
Telkom
Telkom's reply01 Jun 2017, 14:54
Official

Hi stacey-jansen,


Thank you for making contact with us

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,