False Advertising, Advertised deals not honoured AND Poor service!!!

In April I app**** for a contract online for a Samsung S22 Ultra, the deal in April included the offer of redeeming earbuds pro from Samsung itself for a limited time. The consultant I spoke to in regards to this deal, advised that he would ensure that I got this deal before it ended. This should be on a recorded line which I would like you to send to me, reference for this call #***, to this day I have not received ANY feedback regarding this deal, even though I have made numerous attempts at following up on the above query. I have been into two different stores to seek assistance in this regard and have not been assisted in any way. Last week 14 June 2022 there was another online deal for the same phone, Samsung S22 Ultra for a monthly fee of R479 for 24 months including 15GB anytime data and 6000 Telkom to Telkom minutes, 20 gigs once off and the option of a Galaxy watch 4 classic for an additional R99 for 36 months). When I enquired about this deal seeing as no one got back to me about the previous deal, the price was suddenly increased on the deal to R1395. As mentioned I have made numerous attempts for someone to assist me with the deal at the initial price, as I have screenshots and screen recordings of the R479 deal. According to the Consumer Protection Act Section 23(6) "A supplier must not require a customer to pay a price for any goods or services higher than the displayed price for those goods and services or if more than one price is concurrently displayed, higher than the lower or lowest of the prices so displayed". In addition "A supplier must advertise goods or services only of they are available and can be supp****". With all this in mind, I would HIGHLY suggest that someone in management get back to me AS SOON AS POSSIBLE with everything required for me to get the Samsung S22 Ultra deal mentioned above including the Galaxy 4 classic watch(Additional R99 x36) at the listed price of R479. I look forward to hearing from you before close of business 24 June 2022. Various reference numbers to be followed up on regarding this issue: #*** #*** #*** #***