False advertising

Dear Telkom Mobile,

I am writing to express my disappointment and frustration with your "All Net Voice" advertising campaign. I recently signed up for your service, lured by the promise of being able to make voice calls to anyone on any network without any restrictions or limitations. However, I have since discovered that your service does not actually provide "all network" coverage as advertised.

On numerous occasions, I have attempted to make calls to people on different networks, only to receive an error message or to be informed that the call cannot be completed. This is not only frustrating but also extremely inconvenient, as it undermines the very reason why I chose to use your service in the first place.

As a paying customer, I believe that I have the right to expect the service that I am paying for to deliver on its promises. I am disappointed that this has not been the case with Telkom Mobile's All Net Voice service, and I would appreciate it if you could take the necessary steps to rectify this issue.

I urge you to take immediate action to ensure that your service provides the all network coverage that you advertise. I hope that you will take my complaint seriously and take the necessary steps to resolve this issue as soon as possible