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1 reviews | Active since Dec 2016

17 Dec 2016, 09:39

False Advertising

<p>I got an sms on the 15th telling me that if I buy R50 or more airtime in the same day, I'll receive 500MB free data so yesterday I decided to take them up on their offer only to be ****med as I still haven't received the free data 24 hours later </p>

0
Replies (4)
Telkom
Telkom's reply18 Dec 2016, 08:08
Official

Good day Fifi,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Support team.
Your reference number is AI***.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,

Telkom
Telkom's reply21 Dec 2016, 16:48
Official

Good Day Fifi

Please provide us with the mobile number in question so that we can further assist.

Kind regards,
Lindani
Telkom Social Media

Best regards,

Telkom
Telkom's reply23 Dec 2016, 14:29
Official

Good day Fifi,

Please provide the number in question so we can further assist, the provided number is on a different customer's name.

Regards,

Busi

Telkom Social Media Team

***

Best regards,

Telkom
Telkom's reply26 Dec 2016, 10:44
Official

Hi fifi-1,


Please be advised that your query will be closed due to no response with the requested details for assistance.

you can email us at *** with the details.

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,